TabCab Review

Extremely unreliable.. Booked cab over 6 hours earlier and they can't arrange. Also never SMS or call to give status or update.. Call center never had status of cab neither courtesy to call & notify customer about unavilibility of cab.

I have been taking cabs in Mumbai for the last 8 months. As a pregnant woman, I am completely dependant on the cab service showing up. Here is my experience of Tab Cab. Tab Cab is EXTREMELY UNRELIABLE. Their main issues are: 1. Cabs do not show up at all 2. Call center is not aware of cab status - they say their system is not designed as such 3. No one informs if cab is not showing up or delayed 4. No call backs or follow up from call centre 5. Very poor call centre response - arrogant & confidently assuring that cab will reach, but till date cab has not reached when committed by them 6. Call centre person does not transfer call to supervisor in case of escalation. Overall a pathetic service. What is the point of a good car & reasonable rates, when you spend your energies fighting to get the promised cab so often!!! My advice: Pls do not use this service for your own peace of mind.

In my experience, TabCab drivers are very punctual, not just in picking up but also the time TabCab takes to drop at the destination is prompt. Although i thought they came a little expensive for my liking but i would not mind that, for time is money, and in my case i would have missed an important meeting if it wasnt for TabCab

HI,i had booked this cab from airport to dombivili the cab came on time and was all good...however there were three things specific about the cab that made me unhappy for the umpteeth time... 1. Driver information sheet available inside the cab on dashboard was missing 2. the drivers was not mohd shamshuddin, he was some guy in his early 20's(this was not the driver that the booking executive gave me booking confirmation) 3. he did not give me bill even after repeated requests this is not the first time i am observing such kind of things in tabcab...please note point 1 & 2 are very sensitive and i am sensing feeling of insecurity...i cannot trust you guys if i do not know the driver u r saying and the one who is arriving is different....moreover not giving bills is not acceptable...i can infact refuse to pay the amount if bill isnt given to me and i will not be liable to pay... Thanks.

We hired TabCab from to International airport to miraroad. The driver did not know the place well Meru cab dirver was bang on target. The driver was chewing beetle nut.. The worst part was he was driving at a very high speed. He did not look at all like a trained driver. I told him thrice to slow down.Iwas with my family with 1 year old kid. I forgot my jacket in cab and the moment he left we call there call centre number in less than 5 minutes and I was waiting for there call back for 1 week but no one called back. when I call them,I spoke to supervisors name adaesh and he promised me call back in 2 hours but today is the 4th day and no call back received. when I call just know they said they did not found anything. it is next to impossible that driver did not found my stuff it was 1 am in the morning. they are bludy thief. by just taking merus staff you will never become meru .. you idiots... I would never pay what i paid for such a service. I would suggest anyone to go for Meru cabs. Its well worth the money.