Greetings from YatriCab.com!!
This Reply is Regarding the Feedback written by the name of "Confidential's YatriCab Reviews".
We have verified the Details and the conversation which was happened on 8th Dec 2012 at 04:04pm between Mr. Mohit(CCE of YatriCab) and "Mr. Confidential(Name and Mob number is confidential as per customers initiative")
We have verified all the details and found that Your pickup timing was 6:00pm from Karawal Nagar to NZM Rly stn and according to the companies policy we had sent you the cancellation sms at 4:00pm on 8th Dec 2012 which was 2 hours prior to the pickup time.
As per the call's conversation we found that you were abusing and threatning the CCE and blackmailing the company by using non professional words.
As per your request you got a call back from our senior head and you threatened him too.
After all this happening during the hold time you were talking to a person next to you that we will call the cab and will not use their service and send them back so by Seeing your behavior our company at the end cancelled your bookings.
If you want we can upload the recording on our website and will provide you the link for any clearance.
Being a young company we take feedback very seriously and try to solve all the queries of customers and our employees. Feel free to write us back or call us back 24*7 at 011 64647779.
1/8/2013 4:42:56 AM